Testing Online Fax Services

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March 09, 2022

Testing Online Fax Services

Fax machines can be a dying species, but you may still need to send or receive faxes from time to time. We consider costs, ease of use, and security to choose the best online fax service.

However, fax machines did not arrive until the mid-1960s. Even today, with all-in-one printers accommodating standalone fax machines, sending and receiving faxes is still sometimes necessary, especially when dealing with doctors or governments. Fortunately, you no longer need a cumbersome machine or a sleek all-in-one printer to send faxes. Alternatively, you can rely on an online fax service that you can access online or from your phone.

How do we assess fax services?

We use several essential criteria to assess fax services. One of the first aspects we consider is the cost per page because this metric enables us to determine their respective value. We also pay monthly allowances for most fax service pages we review but do not treat all service pages equally. We prefer services that offer a range of pages because this structure provides more flexibility for users who will have to send far more faxes than they receive - or vice versa.

When subscribers run out of pages, most fax services charge extra in the range of 3 to 12 cents per page. For those who frequently fax, reducing the overage fee is beneficial.

Fax by number

An important element to consider when reviewing different online faxing services is the options you have regarding your fax number. Some services assign you only one number, which gives you little or no input. Some allow you to select a specific region for your fax number, and some will enable you to choose a custom number. Another essential factor that distinguishes these services is whether they offer toll-free numbers or not. We appreciate that our online fax service can transmit existing fax numbers, saving you the hassle of notifying all your contacts.

We also consider how each service handles international numbers. All of the services we reviewed offer US and Canada numbers. However, some services may provide international fax numbers in more countries. This is especially useful if you have a lot of remote offices to manage international fax correspondence.

Security and features

We take the security of your fax service very seriously. For example, we may penalize services that do not handle passwords securely during the account setup phase. We also prioritize services that support two-factor authentication. Since government and medical offices are potential recipients of your fax, you need to make sure that any correspondence, like any other sensitive online account, remains private and accessible to anyone else.

We also prefer online fax services that offer helpful and relevant features. The ability to digitally sign documents is, for example, convenient because you do not need to print the document to sign with a pen and then scan it again. Robust search features are also crucial for finding old communications, significantly since many of the services we've reviewed save your message.

Broadcast quality

Over the years, we've used physical fax machines to test how well the service retains text and graphics for attachments, to some extent to verify compatibility with devices that are expected to replace them. But unfortunately, many offices no longer have any fax machines. In addition, we now work from home as most of the world - so we use the Internet fax service on both sides of the equation.

We can send two test documents (graphics and text) to the fax services to check how well each service processes and sends. We can evaluate the features we receive by verifying that the graphics and the text are clear and legible and have minimal background noise. Whenever possible, we can use the same fax destination to minimize discrepancies in how each service handles incoming faxes.

Who should you contact to get the best online fax services?

We, at Faxitfast, deliver the best online faxing services. With built-in smartphone service, the future of faxing is finally here. So, Sign Up today and enjoy our services.

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Frequently Asked Questions

Answers to common questions about FaxitFast.


FaxitFast is an Internet fax service that allows users to get their own unique, dedicated fax number and gives you the power to send / receive faxes from the Internet and your existing email account. Your FaxitFast fax number can be prominently displayed on business cards, email footers, and any other place you would showcase a traditional fax number. Senders can send faxes to your dedicated FaxitFast number using regular fax machines or other Internet fax services. Your incoming faxes are automatically converted to Adobe Acrobat PDF files and are immediately sent to your registered email address. FaxitFast email fax works with any existing email account and gives you the power to send and receive faxes from anywhere you have access to your existing email account, including on-the-go from your Blackberry, iPhone, Android or smartphone.

Nope. FaxitFast is a web based service and works from your online FaxitFast account and through your existing email account. Fax from online as FaxitFast combines the power of fax and email into one user-friendly service. No software to download, no equipment to buy.

We've made it easy to change your password at anytime to protect the security of your online fax account. To change your password, simply Log In to your account with your username / password at FaxitFast.com. Once you have signed in, click the "User Profile" link located on the left-hand side of the screen under the My Settings section. You will then have the option to change your password as desired.
It is NOT possible to change your username after the account has been created, even if you no longer have access to the email address that was used when the FaxitFast account was first created. You can easily update the email addresses to send / receive faxes with on the "Send Prefernces" page and "Receive Preferences" page, but you will always need to login using the same email address that was used when the FaxitFast account was first created.

If you forget or misplace your username or password for your FaxitFast account, you may request it online by clicking the "Login" navigation item and then clicking the "reset your password" link. If you have forgotten both your username and password, please Contact Us and we will send you an email indicating your username and/or reset password. Please include any information in your email that will help us identify your account, such as the FaxitFast fax number, primary account holder's name, registered email address, etc. Once we receive your request, the correct username / password will be sent to the registered email address on file for the account in question.

Yes you can! During the sign up process, you will have the option to select a toll free prefix or choose from hundreds of local area codes throughout the United States.

Now that you've successfully signed up for a FaxitFast account, the first step is to login to your FaxitFast account and become familiar with the "My Account" area. Once logged in, we recommend taking the FaxitFast product tour before customizing the FaxitFast settings. From the "My Account" area, you can:

- Make changes to your login information, billing information and user profile
- Review your incoming / outgoing fax history
- Send faxes using the FaxitFast Account Dashboard
- Customize incoming / outgoing fax settings
- Customize settings for mobile faxing directly from your Blackberry, iPhone or smartphone
- Change the email addresses used for receiving / sending faxes
- Fill your online FaxitFast address book with commonly used fax numbers
- Review your billing history
- Upgrade your monthly fax plan
- Schedule faxes to be sent automatically at a later time
- Filter junk faxes using the FaxitFast spam blocker

Our Internet fax service includes compatibility with fax for Windows, Mac, Linux and all of the popular browsers.

Absolutely not. FaxitFast is billed month-to-month with no contracts and users can cancel with a click from their online FaxitFast "My Account" area.

Yes and Yes! You can use FaxitFast with Windows or Mac operating systems and our service works with all of the popular browsers including Firefox, Chrome, Safari, Internet Explorer, and more. FaxitFast is a leading fax email service that allows you to fax with Windows, Mac, Linux and more.

YES! Simply enter your current fax number in Step 2 of the signup procedure and the system will walk you through the process. It is that easy!

At the present time our FaxitFast online faxing services only covers the United States and Canada.

Privacy / Security

If you send and receive faxes via email, it may be possible for third parties to unlawfully intercept or access fax/voice messages, since email is not secure. Any faxes you send while logged in to your account using the FaxitFast Account Dashboard are uploaded from your computer to FaxitFast via a secure SSL connection. This is more secure than email to fax.

Privacy is one of our highest concerns and we have taken numerous security measures to keep your information safe. Anytime you are logged in to the FaxitFast website, any information you submit to us (billing/personal information, viewing or downloading faxes, sending faxes from the website, etc.) is protected by a secure, encrypted connection between your computer and the FaxitFast website. This is true unless you specifically choose the unsecure login option to access your account. You can use your web browser's security feature to view the security information for any FaxitFast pages that require you to enter credit card information.

Contact a member of the FaxitFast support team immediately by sending us an email to Support@FaxitFast.com or use the Contact Us form. Once your email is received, our team will suspend your account until the password can be reset and forwarded to the primary account holder.