Is online Faxing Safe?

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October 1, 2021

Is online Faxing Safe?

Addressing the Questions People Have about Online Faxing’s Safety

Modern technology has changed our world for the better. Things that were once tedious and time-consuming are now considerably simple thanks to the strides technology has made, especially with respect to cloud-based software. This also includes faxing services that have provided their clients and customers with an easy way to send fax online.

However, with an increasing number of cases heralding security breaches and stolen data by malicious hackers, one cannot help but mull over online faxing’s security. It is only natural to have concerns regarding this relatively novice concept as it entails the electronic transfer of valuable, sometimes sensitive, data from one device to another.

So the question remains - Is faxing online secure?

The answer is a resounding yes! Online faxing is indeed the best way to send and receive a fax without a fax machine. We understand that the idea of pushing sensitive documents through an online server can be scary, but it shouldn’t be a cause of concern if you are using a secure online fax service with state-of-the-art security features.

Suffice to say, online faxing is just as safe as any other form of communication. In this article, we will be looking at all the reasons why online faxing is a safer option by perusing over some frequently asked questions pertaining to the safety of this method.

How does online faxing work?

Online fax services manage the entire delivery process of documents electronically. There are routing rules in place to ensure how documents are sent and received. There is little to no manual intervention and there is real-time exchange of information directly via encrypted computer applications or devices. Documents once faxed can also be traced right from the time they are sent to the time they are eventually received.

Are there security issues with Online Faxing?

Online faxing is perhaps the best way to send and receive fax in a secure manner. In fact, it is a well-known fact that sending fax via the internet eliminates the risks often found in physical fax machines. Online faxing ensures your documents reach the intended recipient with extra layers of protection in the form of robust encryptions.

Faxes sent online are also tamper-resistant as there is an audit trail for each fax that is sent and received. Every single step taken in the process of online faxing is automatically recorded, organized and maintained for future references. You can refer to the trail to verify the delivery of a fax, track the history of the fax, and assign passwords to people who are authorized to access the faxed document.

Is online faxing more secure than email?

We seldom talk about the safety issues surrounding email. In fact, email hacking is a very typical occurrence, even more common than telephone line hacking. A popular study conducted by Verizon, claimed that email amounted to over 94% of malware attacks around the world. Moreover, emails are also susceptible to forgery. Anyone can compose an email and make it appear like someone else sent it.

That is not the case with faxes. Many modern online faxing services also allow their users to send faxes via email. People can now use secure online fax portals to send and receive fax with Gmail, Google or virtually any other email service in existence. The current trend has compelled many industries dealing with sensitive information to use online faxing over email.

There are three key ways in which online faxing services ensure robust security?

1 – SSL Encryption

Online faxes are protected with SSL encryptions. These encryption help protect a user’s personal information when they are using an internet browser. An SSL encryption can be identified when you see a web address in the URL bar beginning with HTTPS instead of HTTP.

2 – Confirmation Emails

There is always a concern among users of such services with regards to account breaches and hacking. People are rightfully worried about someone fraudulently using their account to send or receive faxes without their explicit consent. Online fax services handle this issue efficiently with the help of confirmation emails. Every time a fax is sent from an account, the account holder is notified of the same with a confirmation email. If you didn’t send the fax and still received a confirmation email, then you’ll know your account has been compromised. You can reach out to the support team to suspend your account or choose to change your password.

3 – Customer Support

Finally, an online fax service ensures safety to their clients with a convenient and competent customer support system. It is imperative for an online fax service to have a responsive customer support system in place to address grievances whenever needed. Empowering users with the ability to call, live chat, or raise a ticket to air the issues they are facing goes a long way in ensuring users feel safe while using an online faxing platform.

Is online faxing more secure than printed fax?

There are several security issues associated with printed fax that are simply absent from its online counterpart. Unattended fax machines can result in stolen documents, or an unauthorized individual reading the printed information. This stolen information in the wrong hands can spell disaster for a business.

That is simply not the case with online faxing. As we mentioned before, documents faxed online are protected with SSL encryptions. Documents are directly transferred to the end user’s email or computer/mobile device, and only the intended recipient can access it with a strong password. The document once received is tamper-resistant, meaning it cannot be edited without the change being recorded in the audit trail.

Finding the Best Online Fax Service

In hindsight, online faxing provides unparalleled security when sending and receiving fax online. They are simply a faster, more convenient, secure and affordable alternative to all the other traditional methods of communication available to us, including a fax machine. So it is a wiser option, especially for businesses juggling with sensitive information on a regular basis, to employ a reputable online fax service to send and receive fax.

FaxitFast is one such service that guarantees a robust platform to send and receive faxes online in a secure and safe manner. This user-friendly software is capable of instantly sending faxes via any smartphone, PC or email account without the help of a physical fax machine. So whether you seek to fax large documents online, or transfer sensitive documents instantly from your iPhone or Google account, FaxitFast is the ideal solution to all your online faxing woes.

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Frequently Asked Questions

Answers to common questions about FaxitFast.


FaxitFast is an Internet fax service that allows users to get their own unique, dedicated fax number and gives you the power to send / receive faxes from the Internet and your existing email account. Your FaxitFast fax number can be prominently displayed on business cards, email footers, and any other place you would showcase a traditional fax number. Senders can send faxes to your dedicated FaxitFast number using regular fax machines or other Internet fax services. Your incoming faxes are automatically converted to Adobe Acrobat PDF files and are immediately sent to your registered email address. FaxitFast email fax works with any existing email account and gives you the power to send and receive faxes from anywhere you have access to your existing email account, including on-the-go from your Blackberry, iPhone, Android or smartphone.

Nope. FaxitFast is a web based service and works from your online FaxitFast account and through your existing email account. Fax from online as FaxitFast combines the power of fax and email into one user-friendly service. No software to download, no equipment to buy.

We've made it easy to change your password at anytime to protect the security of your online fax account. To change your password, simply Log In to your account with your username / password at Once you have signed in, click the "User Profile" link located on the left-hand side of the screen under the My Settings section. You will then have the option to change your password as desired.
It is NOT possible to change your username after the account has been created, even if you no longer have access to the email address that was used when the FaxitFast account was first created. You can easily update the email addresses to send / receive faxes with on the "Send Prefernces" page and "Receive Preferences" page, but you will always need to login using the same email address that was used when the FaxitFast account was first created.

If you forget or misplace your username or password for your FaxitFast account, you may request it online by clicking the "Login" navigation item and then clicking the "reset your password" link. If you have forgotten both your username and password, please Contact Us and we will send you an email indicating your username and/or reset password. Please include any information in your email that will help us identify your account, such as the FaxitFast fax number, primary account holder's name, registered email address, etc. Once we receive your request, the correct username / password will be sent to the registered email address on file for the account in question.

Yes you can! During the sign up process, you will have the option to select a toll free prefix or choose from hundreds of local area codes throughout the United States.

Now that you've successfully signed up for a FaxitFast account, the first step is to login to your FaxitFast account and become familiar with the "My Account" area. Once logged in, we recommend taking the FaxitFast product tour before customizing the FaxitFast settings. From the "My Account" area, you can:

- Make changes to your login information, billing information and user profile
- Review your incoming / outgoing fax history
- Send faxes using the FaxitFast Account Dashboard
- Customize incoming / outgoing fax settings
- Customize settings for mobile faxing directly from your Blackberry, iPhone or smartphone
- Change the email addresses used for receiving / sending faxes
- Fill your online FaxitFast address book with commonly used fax numbers
- Review your billing history
- Upgrade your monthly fax plan
- Schedule faxes to be sent automatically at a later time
- Filter junk faxes using the FaxitFast spam blocker

Our Internet fax service includes compatibility with fax for Windows, Mac, Linux and all of the popular browsers.

Absolutely not. FaxitFast is billed month-to-month with no contracts and users can cancel with a click from their online FaxitFast "My Account" area.

Yes and Yes! You can use FaxitFast with Windows or Mac operating systems and our service works with all of the popular browsers including Firefox, Chrome, Safari, Internet Explorer, and more. FaxitFast is a leading fax email service that allows you to fax with Windows, Mac, Linux and more.

YES! Simply enter your current fax number in Step 2 of the signup procedure and the system will walk you through the process. It is that easy!

At the present time our FaxitFast online faxing services only covers the United States and Canada.

Privacy / Security

If you send and receive faxes via email, it may be possible for third parties to unlawfully intercept or access fax/voice messages, since email is not secure. Any faxes you send while logged in to your account using the FaxitFast Account Dashboard are uploaded from your computer to FaxitFast via a secure SSL connection. This is more secure than email to fax.

Privacy is one of our highest concerns and we have taken numerous security measures to keep your information safe. Anytime you are logged in to the FaxitFast website, any information you submit to us (billing/personal information, viewing or downloading faxes, sending faxes from the website, etc.) is protected by a secure, encrypted connection between your computer and the FaxitFast website. This is true unless you specifically choose the unsecure login option to access your account. You can use your web browser's security feature to view the security information for any FaxitFast pages that require you to enter credit card information.

Contact a member of the FaxitFast support team immediately by sending us an email to or use the Contact Us form. Once your email is received, our team will suspend your account until the password can be reset and forwarded to the primary account holder.